VirtualAccord maintains this website. We want you to feel secure on our site. We are committed to protecting personal information you share with us.
- Categories of Information Collected About Users: Personal and Aggregated
- Personal Information: What We Collect
- Personal Information: Legitimate Uses Of, including Opt-in/Opt-out Preferences
- Personal Information: Who Has Access to Your Information?
- Personal Information: Wiki Community Privacy Considerations
- Personal Information: How to Access and Update Your Data
- Personal Information: Unsubscribing from Newsletters
- Personal Information: How Your Privacy is Protected
- Personal Information: How Long is Information Retained?
- Aggregated Information Obtained Through Tracking Data
- Links To and From Third Party Websites
- Children's Privacy
- Questions or Comments About This Privacy Statement
- Notice of Changes to Privacy Statement
- personal information you knowingly choose to disclose that is collected on an individual basis; and
- website use information collected on an aggregate basis as you and others browse our website.
When you visit our website, you do so anonymously, unless you voluntarily submit personal information to us or have previously registered with us.
- requesting services or information from VirtualAccord;
- registering for participation in our Wiki community;
- registering for participation in discussion groups or forums;
- registering for personalized customer care;
- registering for email newsletter subscriptions; and
- registering for a more personalized website experience.
This data collection can include such personally identifiable information as first and last name, company name, business address, home address, business phone number, personal phone number, title, occupation, email address, and credit card information.
If you correspond with us through email, we may retain your email address and the content of your email messages together with our responses.
Personal and related information collected online and through email may be combined with information you provide us through other sources such as meetings, phone conversations, call center interactions, or public events such as trade shows.
We may occasionally receive personal information from business partners and vendors. VirtualAccord only uses such information if it has been collected in accordance with privacy practices consistent with this Privacy Statement.
In general, information is collected about you to help us better understand your needs and interests so that VirtualAccord can consistently provide high quality and valuable solutions to you.
- fulfilling contractual obligations;
- customer support and customer feedback;
- user profiles for access to restricted systems or content;
- billing and shipping transactions;
- notification about important changes to our website;
- marketing or promotional campaigns;
- marketing or promotional campaigns with third-party business partners;
- surveys or questionnaires for continuous improvement purposes; and
- surveys or questionnaires about new services or products.
On our website, you specify how your information is to be used at the point of collection. We provide you the opportunity to opt-in, or opt-out of specific types of communications. We do not subsequently change the way your personal information is used without your consent.
From time to time we may need to send critical service updates or notices to you. You may not opt-out of receiving these critical communications.
At any time you wish to change your preferences for receiving communications from this site, please visit our Wiki Member Center to change your preferences online. You may also notify us, at any time, if you wish to change your preferences by Contacting Us.
- You have granted us permission to share your personal information with third parties for the purpose of receiving promotional or marketing offers that we think will be of interest to you;
- Your information may be shared with third parties to provide a requested service or transaction. For example, it is necessary to share your personal information with shipping companies (e.g., FEDEX, UPS) to ship items to you. We only provide third parties with the minimum amount of personal information necessary to complete the requested service or transaction;
- We may disclose your personal information, and additional related information, if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or affiliated parties; (b) protect and defend our rights and property, our site, the users of our site, and/or our affiliated parties; or (c) act under circumstances to protect the safety of users of our site, us, or third parties.
The VirtualAccord Wiki is a software business application with additional privacy considerations and policies. Our Wiki is an online community whose membership is composed of clients and business associates (third parties) of VirtualAccord.
The Wiki enables dynamic sharing of information broadly across the community through the use of features such as forums, blogs, news feeds, and announcements that are commonly accessed in public areas of the Wiki. Most if not all members have routine access to these areas and features. You should exercise caution when disclosing information in these areas; don't disclose information in these public areas that might be considered confidential.
Our Wiki privacy and related operating practices are as follows:
- Only registered users are permitted access to our Wiki; we collect personal information about users of the Wiki. Membership is limited to clients and business associates of VirtualAccord;
- Use of our Wiki is optional and voluntary and is for our member's information, convenience, and benefit;
- Your Wiki username does not need to be your real name. Any personal information you choose to give on our Wiki is not compulsory;
- VirtualAccord is not responsible for the privacy and subsequent use of member information when a member voluntarily releases their information on our Wiki. VirtualAccord has no control over how community members may use your personal and additional related information;
- Access to Wiki pages, areas and features may be controlled by user name and password, or group access rights;
- Individual forums or discussion groups within our Wiki, with different purposes and memberships, may have additional rules and conditions that apply when joining these online communities. Each Wiki member is solely responsible for making informed and prudent decisions about joining, participating in, and releasing information to such online communities;
- Your browser must permit cookies to be set in order for you to log-in and use our Wiki; and
- As is common with software business applications, Wiki events and transactions are logged. Information from our server logs may store individual and aggregate data about member usage of our Wiki; this data may be used to restore the Wiki in case of an operating failure, it may be analyzed to helps us optimize the performance of the Wiki, and it may be referenced in case of abuses.
If you wish to receive a copy of information you previously provided to VirtualAccord, please Contact Us with your request. We may ask you to verify your identity and provide other details to help us respond to your request.
Use of our Wiki is by invitation-only and members must log-in using user name and password; we collect personal information about members using our Wiki.
Web pages with data collection forms use industry-standard SSL-encryption to enhance the security of data transmissions over the Internet. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP.
Standard email is not recognized as a secure medium of communication. For this reason, we request that you DO NOT send private information to us by standard email. Secure email technologies and services are available today, but are not in widespread use. Please Contact Us if you desire to discuss using secure email when communicating with VirtualAccord.
You do not have to enable cookies to navigate and browse our website, but disabling cookies will restrict your use of certain site functions that are for clients or registered users of our website. Cookies must be enabled to use site features such as accessing business applications, sending us information using our forms, or to enable the site to provide a personalized website experience.
If you desire more information about cookies and how to control the use of cookies, please see your web browser Help System. Please note that common PC-based security and firewall software contain features to control cookies and to protect your privacy that are in addition to browser privacy features. We recommend visiting the California Office of Information Security & Privacy Protection for general information about online privacy including tracking technologies.
Please remember that when you access a link to go from our website to another website you leave virtualaccord.com, and our Privacy Statement is no longer in effect. Your browsing and interaction on any other website, including websites which have a link on our website, is subject to that website's own rules and policies, if any. Please read over those rules and policies before proceeding.