- Finding Information: Effective ways to discover or find information contained on this website;
- Browser Configuration: Technology requirements and configuration settings necessary to use all features of this website;
- Website Governance: Use of this site signifies your agreement to the Terms of Use Agreement and Privacy Statement; and
- Constructive Feedback: We welcome your candid feedback about our website and company.
How the Website is Organized We serve two broad markets: Small & Medium Business ("Business") and Home & Home Office ("Consumer"). Accordingly, both menu navigation and search capabilities are pre-configured to help you quickly find solutions by market category.
Menu Navigation The navigation menu at the top of each page is the primary navigation menu for the entire site. While navigation menus along the right hand side of a page contain links to information that is relevant to the content of the page you're currently viewing.
Search Tool For your benefit, we use a third party search tool that has been configured and optimized for this website and our terminology. The entire site is searchable, but it is typically to your advantage to narrow your search within either the Business or Consumer category, based upon your situation.
The search tool supports advanced capabilities including wildcard searches, category searches, and exact phrase matching. Adobe PDF documents, Microsoft Word documents, and graphic files used on the site are indexed by the search tool, in addition to standard web page content, and are by default included in search results. Please see Search Tips for further instruction on how to use this tool.
A-Z Listing The A-Z Listing is just that, a list of key terms or words, alphabetically organized from A to Z, appearing on the website. Not sure what term to search for? Or, the search tool doesn't find any references to the term you searched for? Then try this listing. It's a handy way to scan for terms that are of interest to you. At a minimum, you'll begin to understand the "lingo" we use when describing our services and solutions.Site Map The Site Map is a macro view of how the website is organized. It displays the major categories of information that comprise the website. Think of the site map as being similar to the table of contents in a book. Use it to navigate to topics of interest.
top
Browser Compatibility We have tested our website for compatibility with the latest versions of Internet Explorer and Firefox, and we will continue to test our site with the latest releases of these browsers, and perhaps others. To our knowledge, both browsers work fine with our website; please let us know if you experience otherwise.
Website Text Size Adjustment Most text on our website can be increased or decreased in size, according to your preference, to make words easier to read. Please use the built-in capability of your browser to increase or decrease text size. We built our website to take advantage of this inherent browser feature. Please reference your browser Help System to understand how to increase or decrease text/font sizes.
Additionally, some browsers have a Zoom feature to increase or decrease (zoom in, zoom out) the size of all content, that is, both text and images, on a web page. You may find this feature helpful also if you're having difficulty viewing web page content.
Javascript Javascript must be enabled in your browser for our website to function properly. Please see your browser Help System for instruction on how to enable Javascript.Menu System Javascript must be enabled in your browser for our menu system to function properly. Please see your browser Help System for instruction on how to enable Javascript.
Adobe Flash Player Adobe Flash Player is required to see certain (dynamic) content on our site. If you have any problems with Flash Player, updating to the latest version will likely resolve them. The Adobe download center will automatically install the Flash Player Plug-in into your browser.
Both Flash Player and the Menu Navigation System may be disabled if your browser Internet Security settings are set to "High," or you have disabled ActiveX Controls and Plug-ins. Resetting your browser Internet Security setting to the default level will resolve this problem. Another option to overcome the restrictive nature of high security settings is to add www.virtualaccord.com as a Trusted Site to your browser configuration. If using this option, there is no need to change or lower your Internet Security settings. Please see your browser Help System for instruction on how to change security settings, add Trusted Sites, or enable ActiveX Controls and Plug-ins.
If problems remain after performing these procedures, then please Contact Us for additional support.
Adobe Reader Adobe Reader is not required to read our web pages, but it is required to read documents in PDF format that we or members of our online community may upload or post to the website. PDF files (documents) are designated as such by an Adobe icon matching or similar to this one:
Cookies You do not have to enable cookies to navigate and browse our website, but disabling cookies will restrict your use of certain site functions that are for clients or registered users of our website. Cookies must be enabled to use site features such as accessing business applications, sending us information using our forms, or to enable the capability to provide you a personalized website experience each time you visit the site.
If you desire more information about cookies and how to control the use of cookies, please see your web browser Help System. Please note that common PC-based security and firewall software contain features to control cookies and to protect your privacy that are in addition to web browser privacy features.
topTerms of Use Agreement The Terms of Use Agreement is one of two documents that govern the use of this website. It is a binding agreement between VirtualAccord and visitors to our website. In general, it sets forth terms for the legal, efficient, dynamic, and collaborative use of our website by a number of different parties, including clients, prospective clients, VirtualAccord professionals, and business partners consisting of both product and service providers.
Privacy Statement Our Privacy Statement additionally governs the use of this website. It is a binding agreement between VirtualAccord and visitors to our website. It is a comprehensive statement to address matters of online privacy including (a) the appropriate and controlled use of personal information voluntarily submitted online to VirtualAccord by clients or registered users of our website, and (b) non-personal, aggregate information obtained through tracking technologies.
We reviewed the California Office of Information Security & Privacy Protection regulations for guidance when preparing our comprehensive Privacy Statement. We believe this regulatory code sets forth a high standard for online privacy that is consistent with VirtualAccord Core Values.
topFeedback Your feedback about our website and company is important to us. We act on constructive feedback to improve our services and value to you. We encourage you to Contact Us and offer your feedback on any matter related to our company. And thank you for taking the time to do so.
top